FAQS
SUPPORT & FAQS
Find the answers to some of our most frequently asked questions, other important information, and support from The Muckross Wild Irish Spirits Co. Ltd.
Product-Specific FAQs
What botanicals are used in your gin?
Muckross Irish Gin is crafted using a unique blend of wild and locally foraged botanicals that capture the natural beauty of Killarney and its surrounding landscape. Key botanicals include juniper, coriander, rosemary, angelica root, grapefruit peel, rosehip, blackthorn, heather, bitter orange, and hawthorn. Each ingredient is carefully selected to create a smooth, herbaceous, and citrus-led profile with a long floral finish — a true taste of the wild Irish spirit.
What is the alcohol by volume (ABV) percentage of your gin?
Our gin boasts a 40% ABV, striking a perfect balance between strength and smoothness.
Is your gin gluten-free?
Yes, our gin is distilled from gluten-free ingredients, making it safe for those with gluten sensitivities or celiac disease.
Is our gin vegan-friendly?
Yes, our gin is 100% vegan-friendly. We ensure that all ingredients used in our gin, including the botanicals, are plant-based, and no animal products or by-products are used in the distillation or filtration processes. Our commitment to sustainability and ethical practices means you can enjoy our gin knowing it aligns with your vegan values.
Can you suggest the best way to enjoy your gin?
Our gin is versatile and can be enjoyed neat, on the rocks, or as the base for various cocktails. For a classic experience, we recommend trying it in a Gin & Tonic with a slice of lime. For more inspiration, check out our Signature Serves.
How long does your gin last once the bottle is opened?
When stored properly, our gin can last for several years without losing its flavour or quality. However, we recommend consuming it within a year for the best taste experience.
Purchasing Process FAQs
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other popular online payment systems such as Google Pay & Apple Pay for your convenience.
Do you offer international shipping?
Currently, we ship to the following countries: Austria, Belgium, Denmark, France, Germany, Netherlands, Ireland, UK, . For international orders, please contact our customer service for more information and assistance.
How We Provide Services for You?
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Do you ship to the US and/or Canada?
Please get in touch and we will offer a bespoke solution for shipping to the US and/or Canada.
What is your return policy?
If you’re not satisfied with your purchase, you can return the unopened bottle within 14 days for a full refund or exchange (excluding shipping fees). Please visit our Returns & Returns section for more details.
Are there any discounts for first-time buyers?
Yes — we offer a 10% discount for buyers who sign up to our newsletter. Once subscribed, you’ll receive a unique code that can be used on your one order. It’s our way of saying thanks and welcome to the world of Muckross Irish Gin.
Check out the latest Ginspiration on our Instagram!
Still have questions?
For anything else, we’re always here to help answer any questions you might have, please get in touch via our online contact form or by emailing hello@muckrossirishgin.com